Is Britain’s health care the envy of the world?

Peter SaundersSeptember 20, 2013

peter-saunders It has come as a bombshell to many Brits, but it seems that socialised health care doesn't work very well after all.

Ever since the National Health Service was established after World War II, politicians have been assuring the British people that their health care system is 'the envy of the world.' Up until now, the population has believed it.

Remember last year's London Olympic Opening Ceremony with hundreds of NHS nurses dancing around NHS beds? Danny Boyle, the producer of that fantasy, was knighted by the Queen for his efforts. In a country which (its ethnic minorities aside) has largely forsaken religion, the NHS has a sacred, totemic status making it immune to criticism or radical reform.

But recently, public faith in this national religion has been sorely tested.

In February, a public inquiry into the Mid-Staffordshire NHS Trust published its report. The Inquiry was sparked by concerns that death rates in Stafford Hospital seemed remarkably high. What it discovered was a history of 'appalling and unnecessary suffering of hundreds of people.' Soiled beds were left unchanged with patients lying in their own urine and faeces. Requests for water went unheeded, so patients had to drink from flower vases. Cries of pain were disregarded, patients were given the wrong medicine, and vital equipment was turned off because nurses didn't know how to operate it.

When patients or their relatives complained about this nightmare neglect, they were ignored. There was no effective accountability in the system, and when problems came to light, everyone closed ranks. Incompetent staff were not disciplined or dismissed, but promoted.

It swiftly became clear that these were not the unique problems of one area, but were common throughout the system. In July, a report on 14 NHS Trusts found that 11 were so bad they had to be placed in special measures.

Then last week, the NHS suffered a further blow when statistics were released showing that English hospitals perform far worse than those elsewhere in the developed world. England's hospital death rates are 22% higher than average. Particularly devastating, given years of negative propaganda aimed at the American private health care system, was the news that you are 58% more likely to die in an English hospital than in an American one. Deaths from pneumonia in English hospitals are a staggering five times higher than in America.

The problem is not lack of money (NHS spending increased in real terms by 7% per year under Blair, NHS employment rose from 1.06 million to 1.44 million as more bureaucrats were recruited, and doctors' salaries went through the roof). Nor is it lack of training, for nursing is now an all-graduate profession – they may not change soiled bed sheets any more, but nurses know all about sociological theories of labelling and the latest ideas in public administration. The problem lies in the core structure and culture of a socialised health care system where nobody takes responsibility and there is no effective consumer voice.

Whether the British electorate is ready to learn this lesson and support fundamental NHS reform is, however, questionable. Official state religions take a lot of shifting, and even as disconfirming evidence piles up, those with faith are generally loathe to abandon their familiar gods.

Professor Peter Saunders is a Senior Fellow at The Centre for Independent Studies.

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